Policies
The U.S. requires all travelers to or from Mexico to have a valid passport
The U.S. requires all travelers to or from Mexico to have a valid passport
You must ensure everyone in your party has a passport prior to your travel if your trip involves the U.S. in any way!
Please review our policies
Please review our policies
- We require a 50% rental deposit to reserve the house
- Your balance (plus tax) and USD$500 security deposit is due 45 days prior to the start of your reservation
- Failure to pay the balance of the reservation prior to arrival subjects your reservation to cancellation
- Deposits are not refundable later than 45 days prior to arrival
- Security deposit refunded promptly on confirmation of no damage or service bills after departure
- We accept personal checks and cashier's checks from US banks, and bank transfers
- We cannot accept credit cards at this time
- Reservations are not confirmed until any checks clear and you receive written confirmation from us
- It is crucial that we receive a valid e-mail address so we can correspond with you
We have a few restrictions to ensure your enjoyment:
We have a few restrictions to ensure your enjoyment:
- Casa Suzana is a non-smoking house.
- Maximum occupancy is 7 guests (the 7th bed is a portable bed and mostly appropriate for a child)
- The primary renter must be age 25 or older unless active-duty military
- No groups of unrelated high school or college students, even if with an adult
- No pets are permitted either inside the house or in the garden or pool area
- Typical reservations are Saturday to Saturday to coordinate with flight schedules
- Shorter or longer than full-week reservations may be possible dependent on the calendar and holidays
- We may offer discounts for last-minute reservations (within 2 weeks) and “orphan nights” which are typically a block of 3-5 nights between other long reservations. Contact us for details.